Click here to view Prescribing Information Find a Dermatologist in your area who can help determine whether acne treatment is right for you

Click here to see Important Safety Information for ZIANA Gel.
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The Medicis MediSAVE Program limits eligible patient out-of-pocket costs to $20 or less for each 60 g tube of ZIANA Gel (up to 3 prescription fills)

Contact Us

Please feel free to contact us if you have any comments or questions regarding Medicis products or this website. Medicis Customer Service Representatives are available to answer your questions via email Monday through Friday from 7 a.m. to 5 p.m. (MST). Medicis cannot offer personalized treatment or medical advice. Please contact your health care provider with questions regarding your therapy.

Email:customer_service@Medicis.com
Medicis Customer Service: 1-800-550-5115
Corporate Headquarters: Medicis, The Dermatology Company
7720 North Dobson Road
Scottsdale, AZ 85256-2740

To report an adverse experience associated with one of our products, please call 800-900-6389.

A medical professional is available 24 hours a day to assist you with the reporting of your adverse experience.

Customer Service
Indication for ZIANA Gel

ZIANA Gel is used on the skin for treatment of acne in patients 12 years or older.

Important Safety Information for ZIANA Gel
  • The most commonly reported adverse events were inflammation of the nose and throat, throat pain, dry skin, cough, and sinus inflammation.
  • Stop ZIANA Gel and call your doctor if you develop watery or bloody diarrhea, or if your skin becomes very red, swollen, blistered, or crusted.
  • Avoid excessive exposure to the sun, cold, and wind. Weather extremes can dry and burn the skin. Always use a sunscreen on skin treated with ZIANA Gel, even on cloudy days. Use other protective clothing, such as a hat, when you are out in the sun. Avoid the use of sunlamps and tanning booths. If your face becomes sunburned, stop treatment until your skin has healed.
  • Do not get ZIANA Gel in your eyes or mouth, on your lips, on the corners of your nose, or on open wounds.
  • Do not use ZIANA Gel if you have Crohn's disease, ulcerative colitis, or have developed colitis with past antibiotic use.
  • Avoid medicated or abrasive soaps and cleaners, soaps and cosmetics that have a strong drying effect, and skin products that contain alcohol, astringents, spices, or lime.
  • Talk to your doctor if you are pregnant, planning to become pregnant, or breastfeeding.
Click to view eligibility criteria for the Medicis MediSAVE Program card.